Account Management
One click to add, modify and delete user accounts across systems.
On multiple operating systems in your installation (UNIX/Linux, Windows, OpenVMS)
Versatile, powerful IT management tools for monitoring and managing systems, administering user accounts and auditing security.
Sysgem Enterprise Manager (SEM) is an easy-to-install suite of cross-platform management tools, supporting Windows, OpenVMS, Linux and Unix servers.
The base SEM framework provides centralized administration and auditing functions as well as a wealth of features to aid users in their day-to-day account and system management tasks.
Our customizable application modules, shown below, allow you to tailor the environment to your needs; with a development license you can also build your own bespoke modules to support internal applications and other requirements.
Disseminate distributed file content from a central location.
Supports multiple operating systems in your installation (UNIX/Linux, Windows, OpenVMS)
Password Policy Enforcer
The standard Windows operating system from Microsoft allows password policies to be defined, but allow only basic rules to be set that often fall short of customer-specific requirements.
Password Policy Enforcer extends the scope of the rules so as to meet the standards of the customer organization. The additional rules are applied whenever users change their own Windows account passwords.
One click to add, modify and delete user accounts on systems and in applications.
Supports multiple operating systems in your installation (UNIX/Linux, Windows, OpenVMS)
Multi-Platform Password Synchronizer
Password changes are intercepted on user's Windows accounts and propagated through the network to their accounts on other platform servers such as UNIX, Linux, OpenVMS, AS400, or to other Windows domains and local accounts on Windows servers.
An optional rules database can be configured to block specific accounts or type of accounts.
One click to manage and monitor all of your important servers.
Supports multiple operating systems in your installation (UNIX/Linux, Windows, OpenVMS)
Self-hosted remote desktop access to Windows systems over the Internet
Sysgem Access Gateway provides secure and controlled remote access to the desktops of Windows workstations, laptops and servers.
It connects systems that are inside or outside your network boundaries.
Install Access Gateway on your own network and avoid exposing your data to external servers.
Self Service Password Reset for MS Windows Accounts.
Significantly reduce the number of calls to the Help Desk by giving users the ability to reset their own forgotten passwords.
User's enrole to the service by defining security questions and answers which are subsequently used to authenticate a user before allowing them to reset their own password.

The SEM Framework consists of:
This software framework performs common tasks required by the layered application modules. For example, scripts which need to be executed on target systems are assembled by the application modules and handed to the framework. The framework transfers the scripts to SEM software agents running on the target servers, executes them on the servers and transfers the resultant data back to the application modules for display in the GUI.
The SEM framework also provides a programmable interface to the layered applications for other functions such as filtering, alarming, reporting, accessing databases, caching data, etc.
The SEM Client provides the user interface. It is manually invoked by the user to interact with the other system components to manage target servers. It first connects with the Authorization Server to validate the user’s login credentials. Depending on the user’s level of authority a set of menu options and a list of servers are then made available.
The SEM Authorization Server is the focal point of the product. It is responsible for:
The SEM Agent is installed with sufficient privileges on target servers to conduct the required system management tasks. It is, basically, a script processing engine. Scripts are transmitted to the agent for execution. Results of running the scripts are returned to the GUI and the scripts are discarded as soon as they have been run.
The Agent software is very simple since it has no intelligence regarding the application scripts (it simply runs authenticated scripts and returns the results). It therefore has few software upgrades compared to the applications stored at the central Authorization Server. This is a bonus for customers since there are usually many installations of the Agent on a network, but only one installation of the Authorization Server.
The following diagram outlines the interactions between the main components of SEM. Users log into the SEM Client and have their credentials verified by the Authorization Server. Menu options are displayed on the users’ workstations and command scripts are transmitted to the Agents on the target servers. When SSL/TLS is being used as the communication protocol, the messages that are transmitted to the Agents are first signed by the Authorization Server and verified by the Agents. After the scripts have run on the target servers, the results are transmitted back to the SEM Client for display.

Using a secure access mechanism, the ‘SEM Web Access Request’ system provides for the automated submission of scripts to run on target systems without the involvement of an interactive user. This is an easy way of developing routines to process requests submitted through a customer’s Intranet website.
Our multi-platform system management solution provides:
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The same remote management software as the Standard Edition but with central administration.
SysMan Utilities is an advanced and user-friendly remote administration tool that offers extensive management capabilities on servers and PCs in your network.
Log File Concentrator
Collects log file data from remote multi-platform servers and stores the data in a central database. A browser provided with the product accesses the database; filters data and raises alarms when specific events occur.
Remote log files include Windows Event Logs, UNIX/Linux Syslogs, OpenVMS Audit Journals, SNMP Traps.
Easy-to-use, flexible remote control software for control of keyboard, mouse and screens of remote Windows desktops.
SysMan Remote Control is a powerful tool for remotely controlling PCs and servers across your enterprise network. Remote desktops and terminal server sessions are completely under your supervision.
One click to add, modify and delete user accounts across systems.
On multiple operating systems in your installation (UNIX/Linux, Windows, OpenVMS)
One click to manage and monitor all of your important servers.
On multiple operating systems in your installation (UNIX/Linux, Windows, OpenVMS)
Disseminate distributed file content from a central location.
On multiple operating systems in your installation (UNIX/Linux, Windows, OpenVMS)
Sysgem SysMan and Access Gateway work together.
They provide secure and controlled remote access to Windows workstations over the Internet.
Find answers to common support questions in our Knowledge Base.
If you require support with an issue not listed here, or have any other enquiries, please contact us.
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